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Pre-Sales Questions
  1. What are your server specifications?
  2. Can I host adult sites?
  3. Do you provide shopping cart?
  4. What databases do you support?
  5. Do you offer Server Side Includes(SSI)?
  6. Do you offer FrontPage extensions?
  7. How soon will my account be setup?
  8. What Technical Support do you provide?
  9. Can I run CGI scripts in my public_html directory?
  10. Does my hosting account include pre-installed scripts?
  11. What forms of Payment do you accept?

 


  1. What are your server specifications?
    All our servers are custom-built, using brand name parts, Pentium IV or Athlon XP Processors. Most have 1GB RAM, running RedHat Linux 7.x and the Apache WebServer. All servers are running the latest version of the PHP and Perl programming languages.

  2. Can I host adult sites?
    NO! Adult sites, eggdrops bots, irc scripts, spam scripts or any other kind of illegal activity is not allowed. If you host such content on your domain, your account will be terminated.

  3. Do you provide shopping cart?
    Yes, we provide two pre-installed shopping cart scripts. RedHat Interchange Shopping Cart and Agora Shopping Cart. Adding a shopping cart to your website is easy and is done at the click of a button from your control panel.

  4. What databases do you support?
    We offer MySQL on all accounts

  5. Do you offer Server Side Includes(SSI)?
    Yes, this is enabled on all server's

  6. Do you offer FrontPage extensions?
    FrontPage extensions are enabled on all accounts, you just need to install them from your cPanel.

  7. How soon will my account be setup?
    All accounts are normally created within 4 hours.  We will also await confirmation of payment before we send out your welcome email with your account details and support information.

  8. What Technical Support do you provide?
    Our office hours are Monday-Friday 8am-6pm est.  However we are often able to provide support around the clock.  Technical support is handled via email.

  9. Can I run CGI scripts in my public_html directory?
    Yes you can. Dont forget to chmod 755.

  10. Does my hosting account include pre-installed scripts?
    Yes, many.  It is our goal to make your hosting experience as easy as possible.  We have pre-installed many scripts on all hosting accounts that you can activate by the click of a button in your control panel.  The pre-installed scripts include the following:  Please keep in mind that we provide the scripts to you free of charge, however we cannot offer technical support.  Support must be handled thru the scripts originators; their web sites are listed below.

    Portals/CMS:
    PHP-Nuke http://www.phpnuke.org/
    Post-Nuke http://www.phpnuke.org/
    phpWebSite http://phpwebsite.appstate.edu/
    xoops http://www.xoops.org/

    Blog Software
    b2 http://cafelog.com/
    pMachine Free http://pmachine.com/

    Discussion Boards:
    phpBB2 http://www.phpbb.com/
    Invision Board http://invisionboard.com/

    Customer Relationship:
    CS Live Help http://www.craftysyntax.com/livehelp/
    PHP Support Tickets http://www.triangle-solutions.com/triangle.html?page=support
    Support Services Manager http://scripts.sheddtech.com/ssm/

    Other Scripts:
    OS Commerce 2.2 http://www.oscommerce.com/
    4images Gallery http://www.4homepages.de/
    PHPauction http://www.phpauction.org/
    PHProjekt http://www.phprojekt.com/
    phpLinks http://phplinks.sourceforge.net/
    Moodle http://moodle.org/
    Noah’s Classifieds http://classifieds.phpoutsourcing.com/
    PHPlist http://tincan.co.uk/?lid=294
    WebCalendar http://webcalendar.sourceforge.net/


  11. What forms of Payment do you accept?
    We currently accept Visa and MasterCard online payments via PayPal.  We also accept personal checks and money orders.

 

 
 
Cumberland Creative Designs
219 Keller-Bland Drive, Faubush, Ky 42544
Phone: 606-875-8171 or 606-871-0178 - email:
info@cumberlandcreative.com